News Releases
April 2010
MATADOR Helps Oil Trading Company Leverage on Technology
In a strategic move to effectively manage critical business processes including contracts and inventory, the trading arm of a leading independent petroleum company engaged MATADOR® to develop a custom oil and gas trading system. The project kicked off in November and was completed in April 2010.
The commodity trading solution is designed to improve the efficiency of the trading process through process automation, secured system access and data consistency. This replaces a largely paper-based trading process which could be a security threat and is prone to human errors.
"From the onset, we were confident that MATADOR would deliver a solution that will improve our ability to respond to market opportunities and support our future growth objectives. They were spot-on in defining the project scope. Their strong ability to translate business requirements into technical specifications has added an extra dimension to the usability and functionality of our oil and gas trading system," said the company's Managing Director. "MATADOR has helped us leverage IT to enable maximum employee productivity and business growth."
"We are pleased to be able to meet the company's business software needs and we anticipate further expansion of the system to meet the company’s steady growth," said Mathew Boylan, President and Chief Executive Officer, MATADOR Systems Pte Ltd.
March 2010
KDDI Awards MATADOR Outsourcing Contract to Provide Managed Services
MATADOR has won an IT outsourcing contract from KDDI, one of the world’s largest telecommunications carriers and a global leader in many technologies and services including security, networking, system integration and data centre services. Under the terms of the contract, MATADOR will provide KDDI a range of managed services with backfill support to maintain IT service continuity.
As a customer-centric service provider, business agility and responsiveness are critical to KDDI. The scalable MATADOR outsourcing model enables KDDI to meet fluctuating support needs, improve service quality and lower business risks.
Please visit KDDI's website www.kddi.com for more information about the company.
February 2010
MATADOR Defends Impressive Track Record with DSTA Win
Today, MATADOR inked an agreement with the Defence Science and Technology Agency (DSTA) to provide IT support and services. Under the agreement, MATADOR will deliver comprehensive preventive maintenance, warranty and service coverage to ensure a stable server infrastructure for DSTA.
The win builds on MATADOR's impressive track record in IT infrastructure management for the Singapore government.
DSTA is a statutory board set up under the Ministry of Defence (MINDEF). With optimum performance and reliability from its server infrastructure, DSTA can fully function in its role to implement defence technology plans, acquire weapon systems and develop Singapore's defence infrastructure.
Please visit DSTA's website www.dsta.gov.sg for more information about the government agency.
February 2010
MATADOR Completes Cisco VoIP Phone System Installation for CCH – Wolters Kluwer in Japan
In mid-February, MATADOR completed the installation of a new Cisco Voice over Internet Protocol (VoIP) phone system for CCH – Wolters Kluwer in Tokyo, Japan. Prior to the deployment, CCH – Wolters Kluwer maintained its Japan operations with a traditional PBX phone system. The upgrade allows for further expansion – the integration of the Japan office to the Regional Unified Communications Access System (RUCAS) – which will prepare CCH – Wolters Kluwer for advanced UC capabilities such as unified messaging, mobility and extension based dialling.
MATADOR is proud to support CCH – Wolters Kluwer in its Asia Pacific operations and enable the leading information services provider to benefit from the VoIP solution. Converging voice and data over IP has been proven to maximise network efficiency, streamline architecture, reduce operating costs and create new service opportunities.
Please visit CCH – Wolters Kluwer’s websites www.cch.com and www.wolterskluwer.com for more information about the company.
February 2010
MATADOR Wishes You a Roaring Lunar New Year!
Please view our Lunar New Year eCard.
February 2010
NTU Entrusts Its Server Infrastructure to MATADOR
Nanyang Technological University of Singapore (NTU) has entrusted the task of managing its server infrastructure to MATADOR. Under the terms of the contract, MATADOR will provide server hardware maintenance services and support including problem diagnosis and resolution, backed by a 24x7x4 Service Level Agreement (SLA). This move will simplify management and prevent unexpected downtime.
NTU is one of the world's top 100 universities. It provides a high-quality global education that covers science and technology, business and the arts, entrepreneurial and leadership skills to more than 21,700 undergraduates and 9,400 graduate students.
Please visit NTU's website www.ntu.edu.sg for more information about the tertiary institution.
January 2010
MATADOR Celebrates the New Year with IPOS Win
MATADOR celebrates the New Year with a new client win from the Singapore government sector. The Intellectual Property Office of Singapore (IPOS) has appointed MATADOR to provide 24x7x4 on-site maintenance services for its server infrastructure.
"Securing IPOS as our client is a great start to 2010. As the economy continues to pick up momentum, we will continue to deliver quality services and solutions at competitive prices to help our clients achieve their business goals," said Mathew Boylan, President and Chief Executive Officer, MATADOR Systems Pte Ltd.
MATADOR is proud to support IPOS, a statutory board under the Ministry of Law since April 2001, in its core mission to administer Intellectual Property (IP) laws, promote IP awareness and provide the infrastructure to facilitate the development of IP in Singapore.
Please visit IPOS' website www.ipos.gov.sg for more information about the government agency.
December 2010
MATADOR Wishes You a Merry Christmas and a Prosperous New Year!
Please view our Season's Greetings eCard.
November 2009
MATADOR Strengthens Relationship with Singapore Government
MATADOR has added a new name to its growing government clientele – the Inland Revenue Authority of Singapore (IRAS). IRAS is the lead agency responsible for administering, assessing, collecting and enforcing payment of taxes. It also represents Singapore internationally on matters relating to taxation.
In November 2009, IRAS awarded an IT services contract to MATADOR. Under the agreement, MATADOR will undertake the task of maintaining the agency's server infrastructure, ensuring high availability and efficient resolution of issues.
"This contract win strengthens our relationship with the Singapore government and reinforces our ability to deliver quality, cost-effective IT support and services. We look forward to providing value to IRAS through our proven expertise and experience," said Iqbal Arshad, IT Manager, MATADOR Systems Pte Ltd.
Please visit IRAS' website www.iras.gov.sg for more information about the government agency.
November 2009
The Jury Rules in Favour of MATADOR for IT Services
The Subordinate Courts of Singapore has appointed MATADOR as its strategic IT partner to maintain its server infrastructure. MATADOR will ensure a stable IT environment to support close to 500 civil servants in their day-to-day operations and contribute towards increased productivity.
With over 400,000 cases to handle a year, the Subordinate Courts are constituted by the Subordinate Courts Act and comprise the District Courts, Magistrates' Courts, Coroners' Court, Juvenile Court and Small Claims Tribunals.
Please visit the Subordinate Courts' website www.subcourts.gov.sg for more information about the judiciary.
September 2009
CCH – Wolters Kluwer Unifies Regional Communications with MATADOR
In August 2009, MATADOR completed an important phase towards providing true Unified Communications (UC) for CCH – Wolters Kluwer in Malaysia, enabling the migration of some 200 employees in Cyberjaya and Kuala Lumpur to the RUCAS (Regional Unified Communications Access System) platform. The implementation went smoothly, linking up with offices in Australia and New Zealand.
RUCAS is a cost-saving initiative by CCH – Wolters Kluwer which allows employees to make international and conference calls between offices for free via extension based dialling, among other UC capabilities.
CCH – Wolters Kluwer is a leading global provider of information services, software and workflow tools for professionals in various sectors including legal and regulatory, health and financial services. It has over 20,000 employees in offices across Europe, North America and Asia Pacific.
Please visit CCH – Wolters Kluwer's websites www.cch.com and www.wolterskluwer.com for more information about the company.
August 2009
ibis Turns to MATADOR for Cost-Effective Software Solution to Boost Productivity
As budgets tighten, companies are looking for ways to do more with less. ibis Singapore on Bencoolen, the first international economy hotel in Singapore, has turned to MATADOR for a cost-effective software solution to boost productivity. The MATADOR® ezAssets© System, a fully web-based application designed to facilitate effective asset management, will be deployed in the 538-room hotel. It will allow ibis to centralise all asset information and monitor the lifecycle of their facility assets and IT assets including hardware, software, warranties and licenses with ease. ibis can save time on administrative asset management tasks, minimise data discrepancy and control expenditure.
The ezAssets© System is part of the MATADOR® ezBusiness© Suite, a cost-effective software solution which also comprises the ezHelpDesk© System, ezHR© System and ezRecruit© System.
Please visit ibis' website www.ibishotel.com for more information about the hotel.
August 2009
MATADOR Strengthens Government Sector Foothold with MDA Win
MATADOR continues to strengthen its foothold in the Singapore government sector, securing a contract with the Media Development Authority (MDA) to provide IT support and services.
MDA governs the media industry in Singapore and aims to establish Singapore as a vibrant media hub. It spearheads initiatives to grow the various media industries, encompassing film, video, TV, radio, publishing, music, games, animation, as well as industry-wide functions like media services and capability development. To support these efforts, a robust and reliable IT infrastructure is imperative. MATADOR will provide server infrastructure maintenance services to ensure MDA achieve high levels of performance and stability.
Please visit MDA's website www.mda.gov.sg for more information about the government agency.
August 2009
Direct Invest Builds Singapore Base with MATADOR
MATADOR, in partnership with Chapman Consulting, has completed the IT infrastructure setup of the new Direct Invest office in Singapore. As a global financial services company, Direct Invest relies heavily on a secure and reliable infrastructure to meet business demands in today's fast-changing and risk-sensitive environment. Any downtime has a direct impact on revenue generation. MATADOR will continue to support Direct Invest to maintain infrastructure stability.
Please visit Direct Invest's website www.directinvest.de for more information about the company.
See News Archive
